The Process

How it works — from sign-up to ongoing support

Managed support isn't complicated. Here's exactly what subscribing looks like, step by step.

1

Subscribe

Select your tier

  • •Choose between Core or Plus based on your needs
  • •Core: For steady, consistent execution
  • •Plus: For higher volume, priority handling, and proactive support
2

Quick Onboarding

Tell us about your business

  • •Business info & industry focus
  • •Website & social media access
  • •Google Business Profile setup
  • •Current promotions & priorities
  • •Preferred pace & timeline
  • •No lengthy calls required unless you want one
3

Access & Setup

We get to work

  • •DCG reviews your brand & current presence
  • •Identifies gaps and opportunities
  • •Sets your monthly execution rhythm
  • •Creates a style guide for consistency
  • •Establishes communication channels
4

Execution Begins

We handle the work

  • •Content creation & photography shoots
  • •Promotional design & graphics
  • •Social media posting & management
  • •Website & listing updates
  • •Visual cleanup & brand consistency
  • •You approve direction when needed — we do the rest
5

Ongoing Rhythm

Consistent, automatic execution

  • •Monthly content batches delivered
  • •Priority handling for time-sensitive items (Plus tier)
  • •Adjustments as your business changes
  • •No re-onboarding, no re-explaining
  • •Just consistent output month after month

Your Command Center

The Member Portal

As soon as you subscribe, you get access to your personal member portal. It's your command center for everything — projects, files, scheduling, communication, and billing. Everything you need is in one place, organized and easy to navigate.

📊

Project Dashboard

View all your active projects at a glance. Track progress, see due dates, and monitor what's in progress, under review, or ready to go live.

📁

File Management

Upload files, share assets, and organize everything in one central location. All your creative files and references are always accessible.

📅

Booking & Scheduling

Schedule photoshoots, strategy calls, and consultations directly in the portal. See availability and confirm bookings in seconds.

💬

Messaging & Communication

Chat directly with your DCG team. Ask questions, get updates, and collaborate without endless email threads.

📈

Subscription & Billing

Manage your subscription, view your current plan, upgrade or downgrade anytime, and handle billing — all in one place.

📚

Resources & Templates

Access all your brand guidelines, design templates, and resource materials. Everything you need to stay on-brand.

What you'll see in your portal

Dashboard

Active Projects

January Social Content

In Progress

Menu Photo Update

Review

Valentine's Day Promo

Queued

Quick Stats

Hours Used

12

Hours Remaining

8

Recent Activity

New deliverable ready

Menu Photo Update • 2 hours ago

Comment from DCG team

January Social Content • 5 hours ago

Files uploaded

January Social Content • Yesterday

Quick Actions

In your portal, you can

Track Everything

  • ✓Watch projects move from "queued" to "in progress" to "ready"
  • ✓See exactly what's being worked on and when
  • ✓Get notified the moment something is ready for review

Communicate Easily

  • ✓Message your DCG team anytime
  • ✓Share files and assets directly in the portal
  • ✓Get quick answers without email delays

Manage Your Subscription

  • ✓View your current plan and usage
  • ✓Upgrade or downgrade anytime
  • ✓See invoices and handle billing

Stay Organized

  • ✓Access all brand guidelines and templates
  • ✓Keep all your files in one central location
  • ✓Reference past work and deliverables anytime

The bottom line

Managed support isn't just about DCG doing the work. It's about giving you full visibility, easy communication, and control over your subscription — all without adding complexity. You subscribe, onboard quickly, and from then on, everything happens automatically while you focus on running your business.

Explore Managed Support PlansTalk to DCG